SMALL ACTION – GREAT MEANING

In recent days, constantly appearing on many newspapers (including paper and electronic newspapers) and social networking sites is the news and images of a VIAGS TSN female employee during the labor process, she has picked up a forgotten amount of nearly 1 billion VND on the flight and returned to passengers. This valuable action has received many compliments from the public, being praised and rewarded from the Leaderships of VIAGS, VIAGS TSN, Trade Union of Vietnam Airlines and especially the commendation letter from the Minister of Transport.

In the morning of August 29, 2019, the protagonist of the beautiful story - Ms. Phung Thi Ngoc, staff of Cabin Clean Service Team, Cabin Clean Service Center of VIAGS TSN - was honored in the Commendation Ceremony of "Role model of Good People Good Jobs " took place at the VIAGS Operation House, chaired by Mr. Le Cao The - Secretary of the Party Committee, General Director of VIAGS - with leaders of agencies and VIAGS TSN.

Specifically, on the SQ186 flight, SIN-SGN route on August 24, 2019, Ms. Phung Thi Ngoc found out and handed over the forgotten property of passenger on the seat 31KH, including 02 bags with personal documents, valuable personal items and cash equivalent to 846,070,268 VND.

The General Director presented a letter of commendation from the Minister of Transport to Ms. Phung Thi Ngoc

The General Director presented the certificate of merit of Vietnam Airport Ground Services Company Limited to Ms. Phung Thi Ngoc

Speaking at the ceremony, Mr. Le Cao The was happy to say that VIAGS's staff over the years have shown good discipline and honesty in their work. Evidence is that nearly 8,000 assets and 8.4 billion VND were picked up and returned in the first 7 months. Particularly, this action of Ms. Ngoc really helped spread the image and brand of VIAGS to a large number of people.

Also at the morning briefings of August 29, 2019 of VIAGS TSN, with the observe of the heads of the Departments / Centers, Ms. Ngoc was awarded a commendation letter by the Board of Directors - a recognition for her positive contribution in spreading beauty of the company's labor culture.

On behalf of the Board of Directors, Deputy Director Pham Phu Yen presented a letter of commendation to Ms. Phung Thi Ngoc

Speaking at the meeting, Mr. Pham Phu Yen - Deputy Secretary of the Party Committee, Deputy Director of VIAGS TSN - said most of the weekly briefings of the company have unexpected rewarding activities for individuals with excellent achievements or example of good people good jobs. Among them, there are staff who have been praised for repeatedly picking up and returning property to passengers; as Ms. Ngoc has 12 times found out and returned assets forgotten on the plane. The Deputy Director also said that Singapore Airlines will soon organize a commendation ceremony for Ms. Ngoc for the action of picking up and returning asset to customer.

When beautiful action spreads, we will see its magical power. Ms. Ngoc's kind work is both deeply humane and a noble act, worthy of praise and commendation. At the same time, this is a shining role model for all employees to learn.

 

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Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.