TELEPHONE CHECK IN - THE BEST WAY TO KICK OFF YOUR JOURNEY

Just by use of making a phone call, passengers will be assisted to do check-in process for their flights quickly and professionally, save waiting time at the airport and limit contact, ensure health safety, especially during the upcoming Holidays and Lunar New Year.

+ Application for Domestic flights – Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport.
+ Service is only available from 12 hours up to 02 hours prior to departure time.
+ Receive your boarding pass by email and complete check-in at a dedicated counter at the airport.
+ Check-in luggage at dedicated counter.
- Complete the check-in process quickly by just a phone call to the hotline 1900 6265 (from 8:00 to 20:00), fee: 5000 VND/minute.

- Telephone Check-in services has been offered by Vietnam Airlines and VIAGS since 2019 and received a great response from passengers with nearly 16,000 calls in 2021, 8 times higher than the first year of its appearance.

Other news

VIAGS AND VIETNAM AIRLINES SHARE THE EXPERIENCE OF “20 YEARS OF VIVID JOURNEY” AT THE HO CHI MINH CITY TOURISM FESTIVAL

VIAGS AND VIETNAM AIRLINES SHARE THE EXPERIENCE OF “20 YEARS OF VIVID JOURNEY” AT THE HO CHI MINH CITY TOURISM FESTIVAL

The colorful journey of the 20th Ho Chi Minh City Tourism Festival, organized by the Ho Chi Minh City Department of Tourism and organized by the Ho Chi Minh City Tourism Association from April 4-7, 2024, marked "20 years of vivid journey" at 9/23 Park, District 1, Ho Chi Minh City. VIAGS - Vietnam Airport Ground Services Company Limited - a member of Vietnam Airlines (VNA) honored to join the festival with more than 150 booths of domestic and international travel agencies, attracting tourists as well as media units from all provinces.
Read More
VIAGS WARMLY WELCOMED THE CARGO FLIGHT FROM CATHAY PACIFIC AIRWAYS

VIAGS WARMLY WELCOMED THE CARGO FLIGHT FROM CATHAY PACIFIC AIRWAYS

Amid the bustling situation of the Asian logistics industry, Cathay Pacific Airways resumed its freight route to Ho Chi Minh City on April 5, 2024. Cathay Cargo's cargo flight number CX3148 was operated by Cathay Pacific Airways every Thursday departing from Hong Kong.
Read More
HO CHI MINH CITY – THE NEW DESTINATION IN TURKMENISTAN AIRLINES’ INTERNATIONAL FLIGHT ROUTES

HO CHI MINH CITY – THE NEW DESTINATION IN TURKMENISTAN AIRLINES’ INTERNATIONAL FLIGHT ROUTES

On March 6, 2024, Turkmenistan Airlines (T5), which is Turkmenistan's traditional airline based in Ashgabat, operated an inaugural flight to Ho Chi Minh City, on the route of Ashgabat - Ho Chi Minh City - Ashgabat by Boeing 777 on every Wednesdays and Thursdays.
Read More
VIAGS CONTINUOUSLY RECEIVE AWARDS OF SERVICE PERFORMANCE FROM EVA AIR, KOREAN AIR, AND STARLUX AIRLINES

VIAGS CONTINUOUSLY RECEIVE AWARDS OF SERVICE PERFORMANCE FROM EVA AIR, KOREAN AIR, AND STARLUX AIRLINES

On February 21, 2024, VIAGS was proud and honored to receive awards for excellent service performance in serving 5-star airlines’ flights in 2023. The precious awards affirm the commitment of VIAGS - always be a trustful partner, bringing business success and efficiency to domestic and international customers.
Read More
VIAGS - CONTINUOUSLY AWARDED FOR EXCELLENT SERVICE QUALITY

VIAGS - CONTINUOUSLY AWARDED FOR EXCELLENT SERVICE QUALITY

In the festive atmosphere of spring, on February 1st, 2024, Vietnam Airport Ground Services Company Limited (VIAGS) - Tan Son Nhat Branch (VIAGS TSN) continued to shine with pride as it received the Service Quality Award from Cathay Pacific Airways (CX). 
Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.