TELEPHONE CHECK IN - THE BEST WAY TO KICK OFF YOUR JOURNEY

Just by use of making a phone call, passengers will be assisted to do check-in process for their flights quickly and professionally, save waiting time at the airport and limit contact, ensure health safety, especially during the upcoming Holidays and Lunar New Year.

+ Application for Domestic flights – Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport.
+ Service is only available from 12 hours up to 02 hours prior to departure time.
+ Receive your boarding pass by email and complete check-in at a dedicated counter at the airport.
+ Check-in luggage at dedicated counter.
- Complete the check-in process quickly by just a phone call to the hotline 1900 6265 (from 8:00 to 20:00), fee: 5000 VND/minute.

- Telephone Check-in services has been offered by Vietnam Airlines and VIAGS since 2019 and received a great response from passengers with nearly 16,000 calls in 2021, 8 times higher than the first year of its appearance.

Other news

VIAGS NOI BAI HANDLED SUCCESSFULLY THE VVIP FLIGHT OF JAPAN PRIME MINISTER

VIAGS NOI BAI HANDLED SUCCESSFULLY THE VVIP FLIGHT OF JAPAN PRIME MINISTER

Japanese Prime Minister Yoshihide Suga has begun a three-day official visit to Vietnam, his first overseas destination after taking office last month. The VVIP flight JF001 carrying PM Suga, accompanied by his wife, landed at Noi Bai International Airport at 6 p.m Sunday, 18th OCT2020 and departed at 9 a.m on Tuesday, 20th OCT2020. Vietnam Airport Ground Services Company – Noi Bai Branch  (VIAGS Noi Bai) has been chosen as a ground handling company for this VVIP flight by Japanese government.
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VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

Due to an airplane accident of an airline at 10:10 AM on June 14, 2020, Tan Son Nhat airport was temporarily closed until after 18:00 PM on the same day, many flights were delayed, canceled, changed the landing airport, etc.

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VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

From April 15 to June 30, 2020, VIAGS Tan Son Nhat will carry out the service for flights of Vietnam Airlines in wet-lease for Jetstar Pacific on domestic routes including HAN-SGN, HAN/SGNDAD/CXR/ PQC/HPH/VII/THD. Flights are subject to Vietnam Airlines ground and air service standards.
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VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

Following the success in serving 02 international on-cabin cargo flights using the AIRBUS A350 aircraft - flight VN781 to Melbourne-Australia on 9 and 10 April 2020, dawn on April 15, 2020, VIAGS Tan Son Nhat organized a safe on-cabin cargo flight using AIRBUS A350 aircraft (without removing seats) on the flight with flight number VN9631/VN9630 - SGN - CGK – SGN route (Jakarta - Indonesia).

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VIAGS TAN SON NHAT STRENGHTHENED SERVICE WORK FOR CARGO FLIGHTS

VIAGS TAN SON NHAT STRENGHTHENED SERVICE WORK FOR CARGO FLIGHTS

In the context of fierce competition and limited terminal and airport facilities like Tan Son Nhat airport, maintaining and promoting Ground Handling's competitive strength is a necessary and urgent work, improving quality to compete and aim to provide the best service to existing customers and find potential customers.
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Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.