VIAGS NBA with communication campaign CS in COVID TIME - 2020

Implementing the Customer Services action plan in 2020; updating action plan when COVID -19 outbreaks, taking advantage of idle time to consolidate knowledge, professional skills and CS; On May 7^th, Airlines International Passenger Services Section 1 - Airlines Passenger Services Department – VIAGS NBA opened the communication campaign "CS in COVID TIME - 2020" at the 6th floor of VAECO Building - NBA

Experiencing a period which never had in the life of the check in staff and in the aviation industry; Issues posed by Team Leader of Airlines International Passenger Services Section 1 - Phung Thi Thu Thuy:

- When is the risk of job losing?

- What are our perceptions of the Covid season on employment and income?

- Share your thoughts on the post-COVID work?

- Importance in CS for the service profession?

The whole hall deposited moments of the Covid season

The attraction of the content, the exciting participation of three teams with more than 60 employees attracted Mr. Nguyen Van Dung – VIAGS NBA Director, Director of Passenger Services Center – Mr. Nguyen Ngoc Tuan and other enthusiastic guests to participate in the competitions and discussion: CS puzzle pieces; Charming VIAGS; sharing in Covid season around the CS criteria; SMILE - WELCOME – WISH - THANK YOU - SORRY

Closing the communication session, each employee had seen the value of work and income, recognized the importance of CS standards and then plan to overcome your own problems.

The five communication sessions of the Passenger Services Center will also take place until the middle of May, promising a period for the check in staffs to be more complete and more professional in the job of customer services.

Other news

Date update: 02/02/2020
VIAGS TAN SON NHAT PROACTIVELY ADJUSTED THE PROJECTS ON USING RESOURCES AGAINST THE CORONA VIRUS DISEASE

Performing the Directive No.06/CT-TTg on January 31, 2020 of the Prime Minister on the prevention and control of acute respiratory infections caused by the type of Corona virus, the Aviation Administration of Vietnam has temporarily announced canceling flight permits granted to airlines operating flights between Vietnam and China from 13^th on February 1, 2020 until further notice.

Date update: 01/31/2020
VIAGS TAN SON NHAT PROACTIVELY AND POSITIVELY PREVENT, FIGHT AGAINST ACUTE RESPIRATORY INFECTIONS CAUSED BY CORONA VIRUS

Facing the complicated situation of acute respiratory infections disease caused by Corona virus in China which is spreading globally, in 2 days 30^th and 31^st Jan., 2020, at VIAGS Tan Son Nhat, Director Bui Duc Thanh chaired the meetings about the prevention and control of this disease. Attending was the Board of Directors, the heads of the Departments/Centers.

Date update: 01/27/2020
LEADERS OF VIAGS TAN SON NHAT SENT TET’S GREETINGS TO STAFF AT THE LUNAR NEW-YEAR’S EVE – THE MORNING OF 1ST LUNAR JANUARY OF CANH TY TET 2020

Right on the occasion of New Year's Eve to the New Year - the dawn of the New Year of the Canh Ty 2020, Director of VIAGS Tan Son Nhat was present at the International Terminal area to send Tet’s greetings to encourage staff who had worked through the New-Year’s Eve to the New Year.

Date update: 01/27/2020
THE BOARD OF DIRECTORS GAVE NEW-YEAR’S GREETING TO EMPLOYEES OF VIAGS TAN SON NHAT AT THE NIGHT OF LUNAR TET’S 30TH

In the night of lunar Tet’s 30^th, while the whole country was excited to wait for the eve to come to Canh Ty Tet, VIAGS Tan Son Nhat's Board of Directors had timely visited, gave gifts and encouraged the staffs of the Teams who were on their duties at the important moment when it was about to enter the new year of 2020;

Date update: 01/27/2020
THE BOARD OF DIRECTORS OF VIAGS TAN SON NHAT SENT THEIR GRATITUDE AND TET’S GREETING TO STAFF OF VIAGS NOI BAI, VIAGS DA NANG AND OFFICERS, SOLDIERS OF REGIMENT NO.230 – AIR DEFENSE DIVISION NO.367 FOR THEIR SUPPORT DURING PEAK SEASON OF TET 2020

At the evening of 23^rd and 24^th Jan., 2020 (as 29^th and 30^th of Lunar New Year), at the meeting room on the 4^th floor, the Operating Center, VIAGS Tan Son Nhat held a meeting to thank and make Tet’s greeting to the forces involved in supporting the company during the peak season of Lunar New Year, including: a delegation of 15 staff from VIAGS Noi Bai, VIAGS Da Nang and the delegation of 50 soldiers of Regiment no.230, led by Mr.Vu Van Doan - Deputy Regiment Commander, Chief of Staff.

VIAGS NBA with communication campaign CS in COVID TIME - 2020

Other news

VIAGS TAN SON NHAT PROACTIVELY ADJUSTED THE PROJECTS ON USING RESOURCES AGAINST THE CORONA VIRUS DISEASE

VIAGS TAN SON NHAT PROACTIVELY AND POSITIVELY PREVENT, FIGHT AGAINST ACUTE RESPIRATORY INFECTIONS CAUSED BY CORONA VIRUS

LEADERS OF VIAGS TAN SON NHAT SENT TET’S GREETINGS TO STAFF AT THE LUNAR NEW-YEAR’S EVE – THE MORNING OF 1ST LUNAR JANUARY OF CANH TY TET 2020

THE BOARD OF DIRECTORS GAVE NEW-YEAR’S GREETING TO EMPLOYEES OF VIAGS TAN SON NHAT AT THE NIGHT OF LUNAR TET’S 30TH

THE BOARD OF DIRECTORS OF VIAGS TAN SON NHAT SENT THEIR GRATITUDE AND TET’S GREETING TO STAFF OF VIAGS NOI BAI, VIAGS DA NANG AND OFFICERS, SOLDIERS OF REGIMENT NO.230 – AIR DEFENSE DIVISION NO.367 FOR THEIR SUPPORT DURING PEAK SEASON OF TET 2020

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