VIAGS TSN receives 6 star quality certificate from Cathay Pacific Airways

On the afternoon of December 28, 1974, VIAGS TSN has solemnly held a Ceremony to receive the Certificate of Service Company Earth Service quality 6 star service by leading airlines Cathay Pacific Airways (CX) awarded. 

 

TAttending the ceremony, VIAGS TSN has Mr. Bui Duc Thanh - Director of VIAGS TSN together with Board members and leaders of VIAGS departments and centers and VIAGS Tan Son Nhat. On the CX side, there was the presence of Mr. Lance Kwong - General Director of CX Vietnam, Tran Thi Phuong Thi - Chief Representative of CX at Tan Son Nhat Airport.

Mr. Bui Duc Thanh - Director of VIAGS TSN received the Certificate of Land Service Company of 6 star quality by Mr. Lance Kwong - General Director of CX in Vietnam.

Speaking at the ceremony, Bui Duc Thanh, Director of VIAGS TSN, said: "The event of Cathay Pacific Airways ranked 6 stars for VIAGS ground service at Tan Son Nhat airport was the result of no effort. rest and determination to bring customers outstanding service on the expectations of collective staff - staff VIAGS Tan Son Nhat.

Mr. Bui Duc Thanh - Director of VIAGS TSN expressed thanks for the recognition of CX Company for efforts of VIAGS TSN employees in recent years.

On this occasion, Mr. Lance Kwong - General Director of CX Company gave thanks to VIAGS Tan Son Nhat Board of Directors, the unit has coordinated very well in the service of the regular flights, especially the flight delays. Long term due to weather, technical problems, contributing to raising the position of CX company to 6 stars.

CX's award is based on the high quality of service, stability in all areas such as Passenger Service, Parking Service, Load Balancing, airplane cleaning, security, safety and punctuality for flights ... the results of continuous evaluation must be 4 stars, 5 stars and followed by 6 stars to get CX recognition.

VIAGS Tan Son Nhat leadership team photographed with representatives of CX.

Currently, VIAGS TSN is serving Cathay Pacific's 19 weekly flights. Tan Son Nhat Airport is one of the very few airports in the world among a total of 102 global airports that Cathay Pacific Airways flies to achieve 6-star quality service and VIAGS TSN has won the award. This is extremely impressive of 2017.


Other news

AIR CHINA RESUMES REGULAR FLIGHTS TO HO CHI MINH CITY

AIR CHINA RESUMES REGULAR FLIGHTS TO HO CHI MINH CITY

On the afternoon of November 15, 2022, the return flight route Chong Qing (CKG) – Ho Chi Minh City (SGN) – Chong Qing (CKG) was restored by Air China (CA) after being suspended due to the COVID-19 pandemic.
Read More
STAY TUNED FOR VIAGS’S SPECIAL EVENT THIS NOVEMBER

STAY TUNED FOR VIAGS’S SPECIAL EVENT THIS NOVEMBER

As annual occasions, the Appreciation Days are always opportunities for VIAGS to fully express our gratitude and love to dearest partners, customers for our long-term cooperation and development. In addition, this is also a connection for VIAGS to present VIAGS’s new products, services, orientation, vision of the business in the future to our partners and airlines custormers.
Read More
SKYTEAM Appoints PATRICK ROUX AS NEW CEO

SKYTEAM Appoints PATRICK ROUX AS NEW CEO

On October 3, the global airline alliance - SkyTeam appointed Patrick Roux as the new CEO, effective October 1, 2022.
Read More
Dubai Airport launches 24/7 omnichannel customer care center

Dubai Airport launches 24/7 omnichannel customer care center

Passengers traveling through Dubai International Airport (DXB) can now access a new call center that provides 24/7 communication to DXB customer care specialists anytime, anywhere, depending channel of their choice.
Read More
Southwest Airlines updates in-flight flight tracking feature

Southwest Airlines updates in-flight flight tracking feature

Southwest Airlines is updating its flight tracking software with new features, including: Destination Reels, short videos of various attractions to help travelers get excited and learn more about their intended destination surname.
Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.