From April 15 to June 30, 2020, VIAGS Tan Son Nhat will carry out the service for flights of Vietnam Airlines in wet-lease for Jetstar Pacific on domestic routes including HAN-SGN, HAN/SGNDAD/CXR/ PQC/HPH/VII/THD. Flights are subject to Vietnam Airlines ground and air service standards.
From April 8, 2020, VIAGS Tan Son Nhat has coordinated with JPA and TOC to aggressively review the preparation stages from the system, electrical panels, tools and instruments, etc., to ensure all is ready for the first flight on April 15, 2020.
The flight service stages are quickly, attentively and respectfully implemented by VIAGS Tan Son Nhat's staff in accordance with the procedures discussed and agreed with OCs. On the FIDs screen and the scheme at the check-in counter is the bright orange and flight number of Jetstar.
Some service photos of the first wet-lease flight BL764/VN4566 SGN-HAN on April 15:
Briefing in the beginning of work shift
Be ready for serving
All of 104 passengers (8 passengers of BL and 96 passengers of VNA) have been instructed to line up and check in during period of social distance.
Line up at a distance of 2m at the boarding gate
Briefing for experiences after the flight
Photo of services at ramp about ensuring absolute safety
Ensuring the good service of Jetstar Pacific’s wet-lease flights from Vietnam Airlines once again affirms the service capacity and professionalism of VIAGS Tan Son Nhat in particular and VIAGS in general, bringing more convenience and satisfaction for all customers.