VIAGS returned over 13 billion passengers lost

 

In operation since the beginning of 2016, VIAGS Company has made a strong impression on passengers when there are many dedicated, honest and responsible staffs who are responsible for their work. Timely return of property to forget of passengers. This has become the cultural beauty of Vietnam Airlines staff spread to the community.

According to statistics, in 2017, there have been thousands of VIAGS staff detecting, returning money to passengers to forget on board a total of 13,293,590,000, up 146% over 2016. In addition 13,999 properties were discovered and returned to customers, an increase of 28% compared to 2016.

In many cases, the cash and property of the neglected customer is of no small value. Ms. Nguyen Anh Tuyet, on-board staff on the VIAGS Noi Bai branch, on mission VN242 on March 17, 2017, discovered missing guests 427 million on planes. After that, Tuyet has informed the shift and procedures refund money to passengers. The good performance of this staff was awarded by the Chairman of Hanoi People's Committee, the Minister of Transportation sent a letter of merit and became a national portrait in 2017.

 

The brightest examples of VIAGS.

 

On the flight number VN242 / 1561 departing on 1-12-2017, Mr. Pham Ngoc Quang, the material delivery staff of the Supply Team (VIAGS Noi Bai branch) has discovered and returned to the total cash up to 233,111,000 ... From the moment of operation, there have been nearly 20 cases of cash lost over $ 100 million VIAGS officers, employees of Noi Bai, Da Nang, Tan Son Nhat airport discovered, returned to passengers.

Remarkably, many employees recognized in 2017 have found hundreds of times discovered and returned money, property for guests to forget, as Mr. Pham Van The, head of the Service Team on board of the Service Center On board the VAGS Tan Son Nhat branch, 204 times. On average 1.7 days, Mr. The discovered, returned money and property for the passengers to go to the aircraft. Or another team leader, Tran Thanh Tung, has also become a good example of the workforce when it has collected 175 assets to forget passengers on the flight in 2016, to 2017 continue to detect, return 170 turns. for guests to forget. Similarly, captain Vo Xuan Quy was also repeatedly received a letter of merit for the two years 2016-2017 to 238 return of lost property for passengers on the flight.

VIAGS is the first professional business model in Vietnam that Vietnam Airlines aims to increase the initiative and consistency in the process, quality and efficiency of providing ground services at airports, airports, It is a large-scale enterprise with a wide range of activities to meet the increasing demand of customers, as well as to enhance its competitiveness in the domestic and international markets.

Services provided by VIAGS include: passenger terminal, cargo terminal, airport services at airports and airports; technical service, commercial ground for passengers and aircraft of airlines; commercial services, tourism, hotels, duty-free sales at airports and provinces; and other specialized aviation services ...

 

According to Người lao động

 

Other news

A CLOSE-UP ON THE SERVICE OF THE FIRST BATCH OF COVID-19 VACCINES AT TAN SON NHAT INTERNATIONAL AIRPORT

A CLOSE-UP ON THE SERVICE OF THE FIRST BATCH OF COVID-19 VACCINES AT TAN SON NHAT INTERNATIONAL AIRPORT

After landing at Tan Son Nhat International Airport, the first batch of Covid-19 vaccine was received by the Vietnam Airport Ground Services Company Limited (VIAGS) and Tan Son Nhat Cargo Services Joint Stock Company (TCS) - member units of Vietnam Airlines. The first batch then safely be served and gathered at frozen storage.
Read More
VIAGS NOI BAI HANDLED SUCCESSFULLY THE VVIP FLIGHT OF JAPAN PRIME MINISTER

VIAGS NOI BAI HANDLED SUCCESSFULLY THE VVIP FLIGHT OF JAPAN PRIME MINISTER

Japanese Prime Minister Yoshihide Suga has begun a three-day official visit to Vietnam, his first overseas destination after taking office last month. The VVIP flight JF001 carrying PM Suga, accompanied by his wife, landed at Noi Bai International Airport at 6 p.m Sunday, 18th OCT2020 and departed at 9 a.m on Tuesday, 20th OCT2020. Vietnam Airport Ground Services Company – Noi Bai Branch  (VIAGS Noi Bai) has been chosen as a ground handling company for this VVIP flight by Japanese government.
Read More
VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

Due to an airplane accident of an airline at 10:10 AM on June 14, 2020, Tan Son Nhat airport was temporarily closed until after 18:00 PM on the same day, many flights were delayed, canceled, changed the landing airport, etc.

Read More
VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

From April 15 to June 30, 2020, VIAGS Tan Son Nhat will carry out the service for flights of Vietnam Airlines in wet-lease for Jetstar Pacific on domestic routes including HAN-SGN, HAN/SGNDAD/CXR/ PQC/HPH/VII/THD. Flights are subject to Vietnam Airlines ground and air service standards.
Read More
VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

Following the success in serving 02 international on-cabin cargo flights using the AIRBUS A350 aircraft - flight VN781 to Melbourne-Australia on 9 and 10 April 2020, dawn on April 15, 2020, VIAGS Tan Son Nhat organized a safe on-cabin cargo flight using AIRBUS A350 aircraft (without removing seats) on the flight with flight number VN9631/VN9630 - SGN - CGK – SGN route (Jakarta - Indonesia).

Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.