VIAGS - CONTINUOUSLY AWARDED FOR EXCELLENT SERVICE QUALITY

In the festive atmosphere of spring, on February 1st, 2024, Vietnam Airport Ground Services Company Limited (VIAGS) - Tan Son Nhat Branch (VIAGS TSN) continued to shine with pride as it received the Service Quality Award from Cathay Pacific Airways (CX). The "Appreciation Day" event honored the VIAGS TSN Team, whose outstanding achievements stood out in serving Cathay Pacific flights in 2023. Mr. Dominic Vallado -Southeast Asia Regional Director, and Mr. Nguyen Xuan Phuc – CEO of VIAGS, shared their pride in the professional and dedicated VIAGS TSN staff who always strive to provide the best service quality. They also expressed confidence and the enduring partnership between VIAGS and CX over the past three decades.

Earlier, on January 12th, 2024, in Hanoi, VIAGS Noi Bai Branch (VIAGS NBA) also proudly received the Service Quality Award from both Cathay Pacific Airways and Air France. VIAGS has consistently achieved Service Quality Awards from 5-star airlines and those with the best services worldwide reinforce its position not only in the regional market but also on the international stage.

For VIAGS, quality is not only a standard but also a prerequisite flight service. VIAGS staff undergo thorough and professional training, always strive to meet 5-star standards in passenger and baggage services, ensure absolute safety and security for flights. With the awards from top airlines, VIAGS looks towards the future, committing to continue providing excellent services and remaining a reliable partner for airlines and collaborators.

Let's look at some images from the VIAGS TSN “Appreciation Day” event.

Mr. Nguyen Xuan Phuc – CEO of VIAGS with the Board of Directors, employees, and representatives from CX participated in the Service Quality Awards event at the VIAGS Tan Son Nhat Branch.

The Board of Director of VIAGS and representatives of Cathay Pacific Airways extend congratulations on the collaborative journey of development.

Mr. Nguyen Xuan Phuc - CEO ‘VIAGS - gave a speech at the event.

Mr. Dominic Vallado- the Southeast Asia Regional Director of Cathay Pacific Airways expressed special praise for the VIAGS TSN staff.

Mr. Pham Phu Yen, Director of VIAGS Tan Son Nhat Branch, and Mr. Nicolas Masse- Country Manager’ CX at Vietnam and Cambodia congratulated and presented the award "The Best Safety Culture 2023." to the Ramp Services Team – Ramp Services Center.

Mr. Pham Phu Yen, Director of VIAGS Tan Son Nhat Branch, and Mr. Nicolas Masse- Country Manager’ CX at Vietnam and Cambodia congratulated and presented the award "The Can-Do Team" to the Transit Team of VIAGS TSN – Passenger Services Center.

Mr. Nguyen Xuan Phuc – CEO’ VIAGS, and Mr. Dominic Vallado - the Southeast Asia Regional Director of CX congratulated and presented the award "The Best Turnaround Coordinator" to Mr. Nguyen Ba Truong – Staff of Loading Team – Operation Control Center.

Mr. Nguyen Xuan Phuc – CEO’ VIAGS, and Mr. Dominic Vallado - the Southeast Asia Regional Director of CX congratulated and presented the award “The Best Aircraft Loading Supervisor” to Mr Tran Đuc Anh - Staff of Loading Team – Operation Control Center.

Mr. Nguyen Xuan Phuc – CEO of VIAGS, and Mr. Dominic Vallado - the Southeast Asia Regional Director of CX congratulated and presented the award for “The Best Check-in Agent” to Ms Nguyen Le Thuc Trinh – Check-in staff – Passenger Services Center.

Mr. Nguyen Xuan Phuc – CEO of VIAGS, and Mr. Dominic Vallado - the Southeast Asia Regional Director of CX jointly congratulate and present the award for “The Outstanding Leadership” to Mr Huynh Bui Nhut Sang – Shift Deputy Leader of Airlines Customers Services Team - Passenger Services Center.

Other news

VIAGS TAN SON NHAT SERVED ATTENTIVELY THE WELCOMING CEREMONY OF THE FIRST INTERNATIONAL PASSENGERS TO HO CHI MINH CITY IN 2020

VIAGS TAN SON NHAT SERVED ATTENTIVELY THE WELCOMING CEREMONY OF THE FIRST INTERNATIONAL PASSENGERS TO HO CHI MINH CITY IN 2020

In the bustling atmosphere of New Year's Day, on the morning of January 1, 2020, at Tan Son Nhat International Airport, VIAGS Tan Son Nhat cooperated with Ho Chi Minh City Department of Tourism to welcome the first international passengers to Ho Chi Minh City in 2020 on flights: JL079 of Japan Airlines from Tokyo to Ho Chi Minh City (HND-SGN) and AF258 of Air France in codeshare with Vietnam Airlines with number as VN2106 from France to Ho Chi Minh City (CDG-SGN).

Read More
AIRPORT TICKET OFFICE – THE BEST PLACE TO BEGIN YOUR JOURNEY!

AIRPORT TICKET OFFICE – THE BEST PLACE TO BEGIN YOUR JOURNEY!

Always understanding and getting ahead of the passengers' desire for great service experiences, VIAGS officially receives and implements the Airport Ticket Office Service
Read More
VIAGS Noi Bai jointly celebrate Cathay Dragon's increase of flight frequencies between Hong Kong and Hanoi

VIAGS Noi Bai jointly celebrate Cathay Dragon's increase of flight frequencies between Hong Kong and Hanoi

Cathay Dragon Airlines officially operates two flights a day to Hanoi from October 27, 2019. VIAGS Noi Bai has jointly celebrate this milestone at Noi Bai International Airport on November 11, 2019
 
Read More
BOARD OF DIRECTORS OF VIAGS TAN SON NHAT WORKED WITH REPRESENTATIVE OF 5-STAR AIRLINE EVA AIR AT TAN SON NHAT AIRPORT

BOARD OF DIRECTORS OF VIAGS TAN SON NHAT WORKED WITH REPRESENTATIVE OF 5-STAR AIRLINE EVA AIR AT TAN SON NHAT AIRPORT

On October 22, 2019, Leaders of VIAGS Tan Son Nhat had a meeting and working with the representative of 5-star airline EVA AIR (BR).
Read More
VIAGS Tan Son Nhat Branch officially put into operation an airport passenger bus service

VIAGS Tan Son Nhat Branch officially put into operation an airport passenger bus service

On October 14, 2019, VIAGS Tan Son Nhat Branch officially put into operation an airport passenger bus service in the ramp area of Domestic and International Terminal Tan Son Nhat International Airport by modern and specialized vehicle: A special type of bus for passenger transportation between the ramp area and aircraft.
Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.