TELEPHONE CHECK IN - THE BEST WAY TO KICK OFF YOUR JOURNEY

Just by use of making a phone call, passengers will be assisted to do check-in process for their flights quickly and professionally, save waiting time at the airport and limit contact, ensure health safety, especially during the upcoming Holidays and Lunar New Year.

+ Application for Domestic flights – Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport.
+ Service is only available from 12 hours up to 02 hours prior to departure time.
+ Receive your boarding pass by email and complete check-in at a dedicated counter at the airport.
+ Check-in luggage at dedicated counter.
- Complete the check-in process quickly by just a phone call to the hotline 1900 6265 (from 8:00 to 20:00), fee: 5000 VND/minute.

- Telephone Check-in services has been offered by Vietnam Airlines and VIAGS since 2019 and received a great response from passengers with nearly 16,000 calls in 2021, 8 times higher than the first year of its appearance.

Other news

VIAGS TAN SON NHAT MET THE NEW CARGO DIRECTOR OF KOREAN AIR CARGO

VIAGS TAN SON NHAT MET THE NEW CARGO DIRECTOR OF KOREAN AIR CARGO

On the morning of June 28, 2019, VIAGS Tan Son Nhat  Board of Directors had a meeting with Mr. Lee Young Jun – new Cargo Director of Korean Air Cargo at Tan Son Nhat Airport, officially accepted to replace Mr. Park Wong Boo on the same day.
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VIAGS NOI BAI RECEIVED SERVICE AWARDS 2018 FROM AIRLINES

VIAGS NOI BAI RECEIVED SERVICE AWARDS 2018 FROM AIRLINES

Ngày 27/6/2019 tại hội trường tầng 6 tòa nhà VAECO Công ty DVMĐ Sân bay Việt Nam – Chi nhánh Nội Bài tổ chức buổi lễ đón nhận các giải thưởng chất lượng của các Hãng hàng không trao tặng cho công tác phục vụ năm 2018, đồng thời tri ân và tỏ lòng biết ơn chân thành tới toàn thể các hãng hàng không đã đồng hành cùng VIAGS NBA trong suốt thời gian vừa qua.

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VIAGS TAN SON NHAT WELCOMED THE REPRESENTATIVES OF CHINA SOUTHERN AIRLINES

VIAGS TAN SON NHAT WELCOMED THE REPRESENTATIVES OF CHINA SOUTHERN AIRLINES

On June 21, 2019, Representatives at the airport of China Southern Airlines (CZ) visited and worked with VIAGS Tan Son Nhat's Leaders Board. During the meeting, Mr. Lixu - the Chief Representative at the airport of CZ Airlines showed his grateful for the cooperation between VIAGS Tan Son Nhat and CZ in the past time. Beside that, Mr. Lixu also made his farewell and introduced Mr. Yu Jin Wei – who will replace him in the near future as Chief Representative of CZ at the Tan Son Nhat airport.
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CUSTOMERS APPRECIATE OF VIAGS STAFF SUPPORTING ON YOUTUBE CHANNEL

CUSTOMERS APPRECIATE OF VIAGS STAFF SUPPORTING ON YOUTUBE CHANNEL

On May 26, 2019, Youtube channel YEWON TV posted a clip titled "SURPRISE WITH THE FRIENDLINESS OF CHECK IN STAFF AT NOI BAI INTERNATIONAL AIRPORT, SMALL HAPPINESS WHEN LEAVING VIETNAM", reflecting the praise of the YEWON TV team for the kind, responsible, thoughtful, careful and professional action of Ms. Tran Thi Thu Hoa - staff of  Vietnam Airlines Passenger Services Center of VIAGS NBA

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VIAGS TAN SON NHAT RECEIVED THE SECOND PRIZE OF THE BEST QUALITY AWARD FROM 5-STAR AIRLINE ALL NIPPON AIRWAYS

VIAGS TAN SON NHAT RECEIVED THE SECOND PRIZE OF THE BEST QUALITY AWARD FROM 5-STAR AIRLINE ALL NIPPON AIRWAYS

With the direction to becoming one of the leading companies providing high-quality ground services to Asian airports, VIAGS Tan Son Nhat has affirmed its brand with many valuable awards from major airlines in the world. Following these achievements, on the morning of May 30, 2019, at the 4th Floor - VIAGS Operator Building, VIAGS Tan Son Nhat held a ceremony to receive the 02nd Prize of The Best Quality Award in 2018 from ALL NIPPON AIRWAY - ANA (NH), the top 10 leading 5-star airlines in the world. 


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Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers Noi Bai, Da Nang and Tan Son Nhat.